This Privacy Notice sets out how MichaelLouden.co.uk uses and protects any information that you provide to MichaelLouden.co.uk when you use our services.

MichaelLouden.co.uk is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using our services, then you can be assured that it will only be used in accordance with this Privacy Notice.

What information do we collect?

Information that we collect about you: each time you visit our website, we may automatically collect certain information. This information includes technical information, such as Internet Protocol (IP) addresses used to connect your computer to the internet, your login information, browser type and version, browser plug-in types and versions, operating system and platform and information relating to what pages you have viewed (e.g. using cookies as described further below);

Information volunteered by you: you may give us information about yourself by filling in online or offline registration forms (including, but not limited to Membership forms) or by corresponding with us via phone, email or otherwise. The information that you provide us with may include your name, postal and/or email address or phone number.

Information we receive from other sources: we work closely with third parties (including, for example, MichaelLouden.co.uk’s business partners, associate bodies, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers) and may receive information about you from them.

Sensitive personal information

Where necessary to provide you with a specific service or product, MichaelLouden.co.uk may be given and undertake processing of sensitive personal data relating to you, as outlined below.

Ethnicity data

If collected from you, this will be used to identify and keep under review equality of opportunity within Scottish badminton, and (anonymously) for statistical and reporting purposes.

Disability data

If collected from you, this will be used to identify and keep under review equality of opportunity within Scottish badminton, and (anonymously) for statistical and reporting purposes.

Medical and injuries data

If collected from you (e.g. if you are a volunteer and wish to disclose medical information to us, to ensure that we can support you in your volunteering role. Parents/carers of junior players are required to provide medical information that is shared with coaches, and occasionally with tournament organisers in the event of a late withdrawal due to a medical reason). Data may be anonymised and used for research/study/audit purposes to enhance the quality of care received by volunteers and junior players.

Anti-doping

If you are an elite player who is required to participate in doping control procedures undertaken by a doping control officer appointed by UK Sport or MichaelLouden.co.uk, the results of such procedures may be used in results management, including associated disciplinary hearings, appeals and adjudications.

Criminal records data

Michael Louden is registered with Disclosure by badmintonscotland to ensure that the children in his care are coached in a safe environment.

Photographs

MichaelLouden.co.uk will often take (and commission partners to take) photographs that help to promote the sport. These photographs are taken at events, courses, festivals etc. and are used for marketing purposes and for purposes of archiving achievements and activities. Adults are welcome to remove themselves from photographs if they do not wish to appear, and they are entitled to request that they are anonymised. Permission is sought from parents/carers before photographs of children and young people are taken and used.

Financial information

MichaelLouden.co.uk, as part of its contract to provide services to you, and to pay for services from you, may require to process financial information. This is done via an electronic card reader, bank transfer, Eventbrite, PayPal, cheque and cash. Financial information is treated with the utmost security, e.g. we only use secure online payment systems and we securely destroy information that is no longer legally required.

Why we need your personal information

To perform the services you have requested (such as providing you with the benefits of MichaelLouden.co.uk membership or providing you with information you have asked for) which may involve contacting you by post or e-mail.

To make parts of the website easier for you to use by not making you enter your personal information more than once.

The reasonable purposes of MichaelLouden.co.uk, acting always within the Data Protection Act 1998.

Provide you with information about other goods and services that we offer that are similar to those that you have already purchased or enquired about.

Notify you about changes to our service, including but not limited to any changes to the membership benefits.

Use of Cookies

Information may be sent to your computer in the form of an Internet “cookie” to allow the MichaelLouden.co.uk servers to monitor your requirements. The cookie is stored on your computer. The MichaelLouden.co.uk server may request that your computer return a cookie to it. These return cookies do not contain any information supplied by you or any personally identifiable information about you.

Such measures are necessary to allow MichaelLouden.co.uk to measure the usability of the systems, which will help in its continuing development to ensure that we understand the requirements of Scottish badminton. Your browser software should however enable you to block cookies if you wish to.

Other uses of your personal information

We may ask you if we can process your information for additional purposes. Where we do so, we will provide you with an additional or amended privacy notice explaining how we would use your information for these additional purposes.

Who we share your personal information with

We may be required to share personal information with statutory or regulatory authorities and organisations to comply with statutory regulations.

How we protect your personal information

Your personal information is stored in our electronic filing system and our servers based in Europe, and is accessed by our staff for the purposes set out above.

How long we keep your personal information

We will only keep your personal information for as long as necessary to provide you with services and will review the information we hold biennially.

MichaelLouden.co.uk may change this notice from time to time by updating this page. We will inform you of any updates to this Privacy Notice.

This Privacy Notice is effective from 1 February 2020

Your rights

You can exercise any of the following rights by writing to us at michael@MichaelLouden.co.uk . Your rights in relation to your personal information are:

You have the right to access the personal information that we hold about you by making a ‘subject access request’

If you believe any of the information is inaccurate or incomplete, you have a right to request that we correct or complete it

You have the right to request that we restrict the processing of your personal information for specific purposes

If you wish us to delete your personal information at any time, you may request that we do so and

Where you have given us consent to process your personal information, you may withdraw this consent at any time

Any requests received by MichaelLouden.co.uk will be considered under applicable data protection legislation. If you remain dissatisfied, you have the right to raise a complaint with the Information Commissioner’s Office at www.ico.org.uk